Frequently Asked Questions

Our Premium Face Whitening Cream contains natural ingredients including vitamin C, kojic acid, arbutin, niacinamide, and hyaluronic acid. All ingredients are carefully selected for their gentle yet effective skin-brightening properties and are safe for all skin types.

Most customers begin to notice improvements in their skin tone and texture within 1-2 weeks of consistent daily use. For optimal results, we recommend using the products for at least 8-12 weeks, as skin cell turnover typically takes 28 days.

Yes! All our products are formulated with gentle, natural ingredients and are suitable for sensitive skin. However, we always recommend performing a patch test on a small area of skin 24-48 hours before first use to ensure compatibility with your specific skin type.

Absolutely! Our products are designed to work synergistically together. For best results, we recommend starting with our cleanser, followed by serum, then moisturizer or cream. Always finish with sunscreen during the day when using our whitening products.

We offer trusted, free standard courier delivery for your orders, with an estimated delivery time of 4-7 business days. We ensure your items are handled with care from our door to yours.

Once your order ships, you'll receive a tracking number via email within 24 hours. You can use this number to track your package on our website or directly on the carrier's tracking page (USPS, UPS, or FedEx depending on your shipping method).

Yes! All Bliss Gleam products are 100% cruelty-free and we never test on animals. Most of our products are also vegan-friendly, though some contain ingredients like beeswax or lanolin. Check individual product descriptions for specific vegan status.

No, our products are formulated without parabens, sulfates, phthalates, or other harsh chemicals. We believe in using only the safest, most effective ingredients that are gentle on your skin and the environment.

While our products use natural, gentle ingredients, we always recommend consulting with your healthcare provider before using any new skincare products during pregnancy or breastfeeding. They can provide personalized advice based on your specific situation.

We'd love to work with retail partners! Please email us at info@blissgleam.lk with information about your business, including your retail location, target market, and estimated order volumes. We'll get back to you with our wholesale program details and requirements.